Author: Edgar Barrett

How to Rethink Your Approach to Customer Service

Customer service goes beyond addressing your customers’ short-term requests in record time. It involves more than the surface-level idea of customer service that relies on lightning-fast replies, modern chatbots, and getting feedback from customer interactions in due time––whether that’s via…

Why Is Digital Therapy So Popular?

Why Is Digital Therapy So Popular?

In the middle of a global pandemic, more people than ever are learning and working online. Social distancing, quarantine, and gathering restrictions have also meant big changes in the ways people receive healthcare. It’s no different for therapy clients, the…

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