What is ringless voicemail, how does it work, and why is it beneficial?
You’ve got questions, and we’ve got answers.
Whether you’re a company trying to follow up on leads as fast and efficiently as possible or a large organization that needs to spread a message to a large number of people, here’s everything you need to know about ringless voicemail.
What’s ringless voicemail?
Ringless voicemail, also referred to as a voicemail drop, is exactly how it sounds. It’s dropping a voicemail into another person’s inbox without the phone ringing. Instead of a call being made, a message is sent straight to the person’s inbox. The person making the call doesn’t have to wait on the phone for someone to answer or for the call to go to voicemail.
This technology was invented by Stratics Networks more than 10 years ago, with ringless voicemail being adapted to mobile in 2013. So while voicemail drops have caught on in a big way in recent years, this technology has been around for a long time.
How does it work?
We know what you’re thinking. How is it possible to leave a voicemail without making a phone call?
This magic happens on the back end of the server, and that’s why it’s the desired method for companies and consumers alike. After all, by inserting a voicemail directly into the phone’s voicemail system, the voicemail in itself is a nonintrusive form of messaging. That’s because the phone never rings, and therefore it doesn’t interrupt the prospective client or customer who may or may not be busy.
With robocalls and spoofing getting worse, people are becoming more irritated by their phones and the calls coming in from unknown or unrecognized numbers. However, with voicemail drops, you’re directly dropping a voicemail into the person’s inbox, and so you’re eliminating the call portion of the conversation entirely. Also, you’re contacting leads and numbers you have permission to contact.
Why is it beneficial?
So why and how is ringless voicemail beneficial?
First things first. It should be perfectly clear, especially in the robocall age, that you should drop voicemails only into inboxes that you already have permission to contact. You should always follow FCC rules and regulations and use voicemail drops responsibly.
That said, ringless voicemails offer benefits for large companies and organizations, such as schools or churches, because they allow these companies to reach a large number of people at once.
For example, if there’s a change in school policy (and it isn’t life-threatening or an emergency), then a school or school district can relay this important information to all of the students and their parents with ringless voicemails rather than having to call every single parent/student at once. The best part in this scenario is that, since a call is never made, it doesn’t cost the person being called any money or take up their data.
As for a company that’s following up on leads, that company can follow up on these leads at once with ringless voicemail, and the most interested parties will call the company back. This allows the company to save as much time as possible during this process and separate leads from customers.
On top of that, Stratics Networks has a built-in National Do Not Call list to ensure you’re meeting basic call regulations, and its services can help increase your company’s response rate.
While this guide only scratches the surface of ringless voicemail, it should give you a better understanding of what it is, how it works, and how it can benefit your business.